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After Sales

The work of our specially trained staff members includes the installation of our machines and lines, commissioning and start-up of the equipment, training of customer personnel and the hand-over of the line and subsequent assistance to our customers whenever our services are needed.

TJK operates a worldwide network of local sales agencies and service partners allowing us to provide our customers with support at short notice when troubles occur. Owing to our efficient spare part management we are also in a position to supply spare parts at short notice also for older machines and lines.

As a full-service provider with a range of lines and machinery that covers the entire spectrum of modern reinforcing steel processing and industrial mesh production, we support our customers not only as a vendor, but also as a consultant in the setup of new operations or expansion or reorganization of existing facilities.

We design optimized production facilities by beginning with the requirements for the intended production. Our engineering services of this nature include not only production capacity calculations and the planning of logistics and the flow of materials, but also the design of storage floor space and peripheral equipment.

Key considerations here are the automation of processes and the creation of flexibility in production to allow for fast reactions to the often changing requirements of the market. This is the best way to implement the high performance that is characteristic of our lines and machinery to ensure that maximum output is delivered.